Communication is perceived to be effective only if the receiver receives the message in the same form and context as it is sent by the sender. Formal communication however is important in a formal organisation but informal communication does not lose its place in the organisation. Listening is one of the most important tasks of the sender. 2. Quick, effective communication improves prod-uctivity, increases efficiency, and reduces redundancies. Right climate in the organisation – There should not be any communication barriers in the business concern. In other words, it’s all about building trust. The message should be as brief as possible but even with brevity, it should convey the message in full. For proper attention, the boss should note that he should not act in the manner he does not expect from others. Communication may take place through speech, hand signals, or other form. The term correctness in communication means the following using correct format, grammar, punctuation, spelling, etc., besides giving correct facts. 3. Consistency should be maintained in sending messages. This decision of time helps him in reducing the effect of man’s emotions and moods. 1. Therefore, informal communication should also be given recognition in the organisation. The industrial problems may be minimized by establishing an effective system of communication because a sense of co-operativeness will make the industrial relations better. interpreted in the same terms by the recipient. v. Using active voice in place of passive voice use ‘your prices are on higher side’ instead of ‘I thought that your prices are on higher side’. Empathy – In order to communicate effectively, the communicator should understand the receiver and develop better human relations with his subordinates. People specialized in their work like tax, accounts, sales, finance etc. Content Guidelines 2. The volume of information should be just right, neither too much nor too little. Principles of communication: seven pillars of business communication By Kasia Mikoluk Swift, clear and precise communication is the foundation of any business operation. 4. Incomplete and inadequate information delays action and destroys understanding and relations. These are the ‘Ten commandments of good communication’. The sufficiency of information depends on the ability of the receiver. Communication Models and Theories Overcoming barriers to effective communication: Design and deliver message so that it gets the attention of intended audience. A communication should be free from barriers so as to be effective. These special facts are known as ‘Principles of Effective Communication’. Further, the message must be complete – leaving no scope for any doubts likely to confuse the recipient and compel him towards a misinterpretation of the message. Moreover, those who participate and help communication planning will give active support to you. 3. Such an attitude is likely to soften the attitudes of subordinates and enable them to share their ideas and views freely with their superiors. Note-Pads/I-Pads to keep Record of Spoken Words: Verbal communication can be of lasting value if listeners are provided pencils, pens and papers to note down the points made at the meeting. The communication should always be consistent with the objectives, policies and programmes of the enterprise. Encoding the message Developing an … In the context of business incomplete information is dangerous. This implies that the information should be adequate and complete in all respect. The industrial problems may be minimised by establishing an effective system of communication because a sense of co-operativeness will make industrial relations better. Communication does not take place on its own. Understanding 16. 5. PDF | On Nov 17, 2016, Vlad Krotov published Basic Principles of Effective Written Communication | Find, read and cite all the research you need on ResearchGate Ideas should be clear and be devoid of any doubt. It is essential for the sender of the message that he should know about the success of the message. 5. They may be upward, downward, lateral and diagonal. A concise message saves time and energy of both sender and the receiver. It means merely transferring information is not communication and it is important that the receiver should understand it. Clarity - Clarity implies emphasizing on a specific message or goal at a time, rather than trying to … The receiver may take some action after receiving the message. Follow-up action is necessary to find out whether the receiver has understood the message correctly. If “the medium is the message,” Endorsed by any college or university communication also point towards effective communication what is effective where there are media! 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